Verify a PawPassRx Registration

Enter a PawPassRx registration number to verify an animal's registration status. Used by landlords, property managers, airlines, and businesses.

Who uses this

Landlords & Property Managers

Verify a tenant's assistance animal registration before approving housing accommodation requests.

Airlines & Travel Staff

Confirm a passenger's service animal documentation at check-in or the gate.

Businesses & Employers

Verify a service dog or PSD registration on-site for employees or patrons.

Note: Verification confirms that a registration record exists in the PawPassRx system. It does not confirm that an animal is legally a service animal under the ADA, nor does it substitute for an ESA letter or PSD letter for housing or travel purposes. Under the ADA, businesses may only ask two specific questions — a registration is never legally required.

Frequently asked questions

Common questions about PawPassRx verification.

How do I verify a PawPassRx registration?
Enter the registration number from the digital certificate or ID card into the lookup form on this page. The result confirms whether the registration is current, what type it is (ESA, PSD, or Service Dog), and the issue date. No login or account is required to verify.
Does verification confirm an animal is legally a service animal under the ADA?
No. A PawPassRx registration is supplementary documentation that helps reduce friction in real-world interactions. Legal status under the ADA depends on whether the dog is individually trained to do work or perform tasks for a handler with a disability — registration is not a legal requirement under federal law and does not substitute for an ESA or PSD letter.
I'm a landlord — is this enough to approve an ESA accommodation request?
Verification confirms an active PawPassRx registration record exists, but the document that legally requires you to consider an ESA accommodation under the Fair Housing Act is the ESA letter from a licensed mental health professional. A landlord should review the letter itself; the registration is supporting documentation. See our Housing Rights page for the full FHA process.
I can't find my registration number — what do I do?
Sign in to your PawPassRx account to view your registration number on your digital certificate. If you've misplaced your account credentials, our support team can help you recover them — start a live chat from any page or visit the Contact page.
Why doesn't my registration appear in the lookup?
The most common reasons: the registration number was typed incorrectly (numbers and letters are easy to mix up — especially 0/O and 1/I); the registration was issued under a different name; or the registration is older than two years and was archived. If you're certain the number is correct and recent, contact our support team via live chat.
Still have questions? Live chat with us or browse all FAQs.
Verify a PawPassRx Registration | Instant Lookup | PawPassRx